The Devon and Somerset Law Society (DASLS) Legal Awards are set to celebrate excellence in the legal profession on Thursday, 19 June 2025, at the University of Exeter.
This year, Insight6, a leading customer experience (CX) specialist company, is proud to sponsor the Client Experience Award, emphasising their commitment to enhancing client satisfaction within the legal sector.​
Established in 2005, Insight6 has grown into a prominent customer experience agency with a team covering the entire UK and Ireland. They specialise in helping businesses succeed by viewing operations through the eyes of their customers and employees, offering services such as mystery shopping, customer journey mapping, and employee engagement strategies. ​
Insight6's sponsorship of the Client Experience Award aligns with their mission to improve customer experiences across various industries. This award recognises legal practices that have demonstrated exceptional commitment to delivering outstanding client service, reflecting Insight6's dedication to fostering client satisfaction and loyalty.​
In the coming weeks, we'll sit down with the team at Insight6 for an in-depth Q&A. They'll share insights into the evolving landscape of client experience, the importance of customer feedback, and their vision for supporting the legal community. Stay tuned for this feature on Exeter Today and in the next issue of Exeter Tomorrow.​
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